Dashboard definitions

• Program revenue - The total revenue generated via your Upzelo loyalty program

• Program orders - The total number of orders processed through your Upzelo loyalty program.

• Redemption rate - The total points customers have used to claim rewards they've earned.

• Points engagement - The variance between points earned, redeemed, expired, and manually adjusted.

• Customers in program - The total number of customers in your loyalty program, including both members and guests.

• Referred revenue - The total revenue from referred customers within your loyalty program.

• Referred orders - The total count of order placed via referral links from your loyalty program.

• Points earned via - An in-depth overview of how customers have accumulated their loyalty points.

• Points redeemed via - A detailed summary of the rewards that customers have redeemed using their points.

• Total points earned - The cumulative total of points earned by all customers since the launch of your Upzelo loyalty program.

• Total points redeemed - The total number of points redeemed by all customers since your Upzelo loyalty program began.

• Total points outstanding - The net difference between points earned and points redeemed since your Upzelo loyalty program started.

• Tier distribution - The distribution displaying the current total number of customers across your loyalty program tiers.

• Customer activity - A real-time stream displaying all customer actions within your loyalty program.