Pricing

Pay for what you need, when you need it.

Monthly Annually

Save 10%
Starter

199. /month
- Insights and analytics
- 50 sessions
- Custom branding
- 1 exit survey
- 5 custom offers
- 2 cancellation flows
- 2 audiences
Get started
No credit card required.
Most popular
Save 10%
Pro

199. /month
- Insights and analytics
- 250 sessions
- Custom branding
- Unlimited exit surveys
- Unlimited custom offers
- Unlimited cancellation flows
- Unlimited audiences
Get started
No credit card required.

	Starter Get started	Pro Get Started	Enterprise Contact sales
Customer sessions
Sessions	50	250	Unlimited
Insights
Churn Trends
Offer Insights
Real-time Alerts
Customer Activity Feed
Surveys
Build Custom Surveys	1	Unlimited	Unlimited
Create Custom Responses	10	Unlimited	Unlimited
Custom Branding
Custom Survey Metadata
Messaging
Custom End Screens	1	Unlimited	Unlimited
Custom Cancellation Messages	1	Unlimited	Unlimited
Audiences
Create Custom Audiences	2	Unlimited	Unlimited
Default Audience
Audiences By Plan Type
Audiences By Billing Intervals
Audiences By Subscription Age
Audiences By Subscription Status
Audiences By Coupon Code
Audiences By Location
Audiences By Metadata
Cancellation Flows
Create Cancellation Flows	2	Unlimited	Unlimited
Flow Audiences
Flow Surveys
Flow Survey Randomisation
Skip Surveys
Flow Offers	10	Unlimited	Unlimited
Single Flow Offers
Actions Based On Responses
Split A/B Offers Tests
End Screens
Flow Messages
Flow Previews
Integrations
JavaScript code
Secure API Integration
Third Party Integration
Business Settings
Invite Teammates
Security Login Audit

Enterprise

You've got big ideas, and we're ready to help you make them happen.

Chat with our team

A person smiling at the camera. Cropped to a circle

FAQs

What is a session?

When your customer interacts with Upzelo, this counts as a session. Each customer is unique and will remain as so for 30-days.

However, if that same customer didn’t cancel the first time around (yay), but comes back and clicks on the cancellation button again within a 30-day window (boo), you will not be charged for the 2nd connection.
Do you offer a free trial?

Yes, you can try Upzelo for free for 30 days. During your trial, you’ll have full access to all of Upzelo’s features and you can publish your cancellation flow to your website or software.
What happens at the end of my trial?

At any time during your free trial, you can upgrade to a paid plan. At the end of your 30 day trial, your total plan price will be calculated, based on the number of cancellation sessions you need.

If at the end of your trial, you choose not to upgrade 🥺, all of your data, offers, audiences and flows will still be available, however, you will not be able to publish anything to your website or software. Don’t worry this doesn’t mean your "cancel" button will stop working, it just won’t automatically process anything. All cancellation requests will be sent to you, for manual processing.
What payment methods do you offer?

You can pay for your Upzelo plan using Visa, Mastercard or American Express.
How do I switch to a different plan?

Upzelo plans are calculated by the number of cancellation sessions you generate/require per month. You will be charged each month for the number of sessions you’ve used in addition to a set plan fee.
Are there any fees for using more sessions than expected?

No, unlike other retention platforms, we don’t charge overage fees. If you are nearing your limit for cancellation sessions in a month, we will let you know.

Live demo

Connections

Services

Product support

Industry support

Learn & connect

Pricing

Starter

Pro

Enterprise