Pricing

No matter how many Cancellation sessions you use, Upzelo has a plan to suit your business needs. Start your trial today. No credit card required.

Monthly Annually

Save 10%
Starter

199. /month
- 50 cancellation sessions
- Custom branding
- 1 exit survey
- 5 custom offers
- 2 customer flows
- 2 audiences
Start your 30 day FREE trial
No credit card required.
Most popular
Save 10%
Pro

199. /month
- 500 cancellation sessions
- Custom branding
- Unlimited exit surveys
- Unlimited custom offers
- Unlimited customer flows
- Unlimited audiences
Start your 30 day FREE trial
No credit card required.
Enterprise

Custom pricing
- Custom cancellation sessions
- Custom branding
- Unlimited exit surveys
- Unlimited custom offers
- Unlimited customer flows
- Unlimited audiences
Contact our sales team

	Starter Try for FREE	Pro Try for FREE	Enterprise Contact sales
Cancellations
Cancellation Sessions	50	500	Unlimited
Performance
Churn Trends
Offer Insights
Real-time Alerts
Customer Activity Feed
Surveys
Build Custom Surveys	1	Unlimited	Unlimited
Create Custom Responses	10	Unlimited	Unlimited
Custom Branding
Custom Survey Metadata
Messaging
Custom Confirmation Messages	1	Unlimited	Unlimited
Custom Cancellation Messages	1	Unlimited	Unlimited
Audiences
Create Custom Audiences	2	Unlimited	Unlimited
Default Audience
Audiences By Plan Type
Audiences By Billing Intervals
Audiences By Subscription Age
Audiences By Customer Value Score
Audiences By Metadata
Cancellation Flows
Create Cancellation Flows	2	Unlimited	Unlimited
Cancellation Audiences
Cancellation Surveys
Cancellation Offers	10	Unlimited	Unlimited
Single Cancellation Offers
Offers Based On Responses
Split A/B Offers Tests
Confirmation Messages
Cancellation Messages
Cancellation Previews
Integrations
JavaScript code
Secure API Integration
Third Party Integration
Business Settings
Invite Teammates
Security Login Audit

FAQs

What is a cancellation session?

When your customer clicks your "cancel" button and Upzelo is launched, this counts as a cancellation session. Each customer is unique and will remain as so for 30-days.

However, if that same customer didn’t cancel the first time around (yay), but comes back and clicks on the cancellation button again within a 30-day window (boo), you will not be charged for the 2nd connection.
Do you offer a free trial?

Yes, you can try Upzelo for free for 30 days. During your trial, you’ll have full access to all of Upzelo’s features and you can publish your customer flows to your website or software.
What happens at the end of my trial?

At any time during your free trial, you can upgrade to a paid plan. At the end of your 30 day trial, your total plan price will be calculated, based on the number of cancellation sessions you need.

If at the end of your trial, you choose not to upgrade 🥺, all of your data, offers, audiences and flows will still be available, however, you will not be able to publish anything to your website or software. Don’t worry this doesn’t mean your "cancel" button will stop working, it just won’t automatically process anything. All cancellation requests will be sent to you, for manual processing.
What payment methods do you offer?

You can pay for your Upzelo plan using Visa, Mastercard or American Express.
How do I switch to a different plan?

Upzelo plans are calculated by the number of cancellation sessions you generate/require per month. You will be charged each month for the number of sessions you’ve used in addition to a set plan fee.
Are there any fees for using more sessions than expected?

No, unlike other retention platforms, we don’t charge overage fees. If you are nearing your limit for cancellation sessions in a month, we will let you know.

Pricing

Starter

Pro

Enterprise