Pricing.

Pay for what you need, when you need it.

Monthly Annually

Save 10%
Starter

199. /month
- Insights and analytics
- 50 sessions
- Custom branding
- 1 exit survey
- 5 custom offers
- 2 cancellation flows
- 2 audiences
- Playbook templates
Book a demo
Save 10%
Pro
Starts from
199. /month
- Insights and analytics
- 250 sessions
- Custom branding
- Unlimited exit surveys
- Unlimited custom offers
- Unlimited cancellation flows
- Unlimited audiences
- Playbook templates
Book a demo

	Starter Book a demo	Pro Book a demo	Enterprise Contact sales
Customer sessions
Sessions	50	250	Unlimited
Insights
Churn Trends
Offer Insights
Real-time Alerts
Customer Activity Feed
Surveys
Build Custom Surveys	1	Unlimited	Unlimited
Create Custom Responses	10	Unlimited	Unlimited
Custom Branding
Custom Survey Metadata
Messaging
Custom End Screens	1	Unlimited	Unlimited
Custom Cancellation Messages	1	Unlimited	Unlimited
Audiences
Create Custom Audiences	2	Unlimited	Unlimited
Default Audience
Audiences By Plan Type
Audiences By Billing Intervals
Audiences By Subscription Age
Audiences By Subscription Status
Audiences By Coupon Code
Audiences By Location
Audiences By Metadata
Cancellation Flows
Create Cancellation Flows	2	Unlimited	Unlimited
Flow Audiences
Flow Surveys
Flow Survey Randomisation
Skip Surveys
Flow Offers	10	Unlimited	Unlimited
Single Flow Offers
Actions Based On Responses
Split A/B Offers Tests
End Screens
Flow Messages
Flow Previews
Integrations
JavaScript code
Secure API Integration
Third Party Integration
Business Settings
Invite Teammates
Security Login Audit

FAQs

What is a session?

When your customer interacts with Upzelo, this counts as a session. Each customer is unique and will remain as so for 30-days.

However, if that same customer didn’t cancel the first time around (yay), but comes back and clicks on the cancellation button again within a 30-day window (boo), you will not be charged for the 2nd connection.
Do you offer a free trial?

Yes, you can try Upzelo for free for 30 days. During your trial, you’ll have full access to all of Upzelo’s features and you can publish your cancellation flow to your website or software.
What happens at the end of my trial?

At any time during your free trial, you can upgrade to a paid plan. At the end of your 30 day trial, your total plan price will be calculated, based on the number of cancellation sessions you need.

If at the end of your trial, you choose not to upgrade 🥺, all of your data, offers, audiences and flows will still be available, however, you will not be able to publish anything to your website or software. Don’t worry this doesn’t mean your "cancel" button will stop working, it just won’t automatically process anything. All cancellation requests will be sent to you, for manual processing.
What payment methods do you offer?

You can pay for your Upzelo plan using Visa, Mastercard or American Express.
How do I switch to a different plan?

Upzelo plans are calculated by the number of cancellation sessions you generate/require per month. You will be charged each month for the number of sessions you’ve used in addition to a set plan fee.
Are there any fees for using more sessions than expected?

No, unlike other retention platforms, we don’t charge overage fees. If you are nearing your limit for cancellation sessions in a month, we will let you know.

Upzelo for Enterprise.

Additional premium services for businesses of any size.

Get in touch today

Enterprise.

You've got big ideas, and we're ready to help you make them happen.

“We love Upzelo.”

Our customers love how easy it is to design and publish a cancellation flow on their site.

View customer stories

- We have seen a significant reduction in churn and getting better insights into why customers leave.
  
  Ryon Mereboer
  
  CEO, Rylee.nl
- Since we set up Upzelo we have seen a marked improvement in our clients churn rate and a growth in their net revenue.
  
  Source: Capterra
  
  CEO, Marketing Agency
- I loved the support we got in setting everything up and had any questions answered very quickly.
  
  Noa Lupa
  
  Customer Succcess Manager, Planable
- We had the whole system set up in a matter of minutes and saw our first "Upzelo" saved customer within a few days.
  
  Source: Capterra
  
  CTO, SaaS
- We have obtained more precise insights into why customers leave, allowing us to optimise critical aspects of our product.
  
  Milagros Martínez
  
  Operations Director, Scoolinary
- Audiences allow us to treat specific groups of customers in a specific way for maximum results.
  
  Giovanni Bottan
  
  CEO, Smart Noise

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Pricing.

Starter

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Upzelo for Enterprise.

Enterprise.

“We love Upzelo.”