Cancellation flows built around your business
Designed to retain more customers with no-code to install.
Upzelo works with your current methods of cancellation.
We’ve listened to subscription businesses worldwide and seen the different methods used to manage customers looking to cancel. Upzelos' extensive features help you save more customers who are looking to cancel their subscription or membership service.
- Churn Reduction
- 40%
- Cheaper To Retain
- x5
- Cancellation Deflections
- 30%
Self service
cancellations
If your business operates a 'self service' style of cancellation, Upzelo can quickly and easily be installed to replace your current cancellation button. You can either launch Upzelo within your current platform, or direct customers to your very own custom URL.
Email
cancellations
For businesses that prefer to engage with cancellations via email, Upzelo can fit right into your workflows. Upzelo can be injected directly into emails and then present surveys, offers and/or deflection messages, so you can save hours of work.
Chat & Social
cancellations
Although live chat and social media might not be your business's only method for cancellation requests, sometimes customers like to contact you via these channels. Upzelo enables you to integrate with customers looking to cancel via live chat (such as Intercom), or social media direct messages.
Phone
cancellations
If your team handles cancelling customers via phone calls, you can now use Upzelo to manage your cancellation process. The agent view within Upzelo ensures your customer support team are delivering consistent cancellation flows and making the best offers over the phone
Connect your favourite
tools with ease...
Upzelo has been built to integrate with your existing tools and workflows to ensure your data is as rich as possible while staying totally secure.
