Definition

Your Revenue Backlog is revenue that has been contractually promised to you but has not yet been invoiced. The customer has agreed to pay for the future provision of a service but they have not received that service or been charged for it.

Example: A customer on an annual subscription but is billed monthly.

If the customer has an annual subscription worth $1200 being charged $100 a month after two months you will have collected $200 in revenue and have a revenue backlog of $900.

Contracted, but yet to be billed revenue is not factored into your Monthly recurring revenue (MRR) calculation in Upzelo.