Analyse in real-time.
Retention analytics allows you to understand how customers behave, how they feel and why they are leaving. These insights help you take action to drive higher LTV.
“So far, Upzelo has been great at getting our churn rate down. As a result, we have obtained more precise insights into why customers leave, allowing us to optimise critical aspects of our product.”
Saved vs lost customers
See the number of customers saved vs. lost, by time period.
Watch your revenue grow as retention builds.
Quick snapshot of your major cancellation problems.
Understand the top reasons as to why customers are leaving.
Get personalised alerts on email and your favourite messaging apps.
Split A/B test
See which offers work best directly from your dashboard.
Keep a close eye on customers who cancel or decide to stay after the cancellation experience.
Analyse your flow offers, billing changes and deflections in a comparison view.
Monitor cancellation experiences and their effect on revenue KPIs as they happen.
Create the building blocks of your customer retention campaigns.
Segment your customers into different audiences based on a whole range of criteria.
Build simple, yet powerful cancellation flows that retain customers and reduce churn.
Customise Upzelo to match your style guidelines.