Build personalised audiences.
Segment your customers into different audiences based on a whole range of criteria.
Drive retention.
Build personalised audiences based on your customers' data and get creative with the power to link them to the right cancellation experience at the right time.
“So far, Upzelo has been great at getting our churn rate down. As a result, we have obtained more precise insights into why customers leave, allowing us to optimise critical aspects of our product.”
Top features.
Top Customer features to help you deliver the best customer retention experiences.
Directory
Gain full visibility into your customer retention data.
Assigned flows
See exactly what cancellation experience your customers will see.
Customer metrics
Real-time customer subscription status.
Custom Audiences
Segments customers and deliver personalised experiences.
Plan type
Select customers by the product(s) they subscribe to.
Billing interval
Treat customers billed annually differently to weekly/monthly subscriptions.
Subscription age
Extend LTV by target long-standing customers differently to new ones.
Trial or paid plan
Prevent trials from lapsing, with offers before upgrade.
Metadata values
Select customers using any custom data of your choice.
Explore Upzelo.
Upzelo is an all-in-one customer retention platform that helps brands build relationships, reduce churn and increase revenue.
Actions.
Create the building blocks of your customer retention campaigns.
Customers.
Segment your customers into different audiences based on a whole range of criteria.
Cancellation flows.
Build simple, yet powerful cancellation flows that retain customers and reduce churn.
Designs.
Customise Upzelo to match your style guidelines.
