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Enhance the most flexible subscription platform with the ability to target and survey cancelling customers to help you understand the root cause of churn and improve your subscription business. With only one simple connection.

QPilot and Upzelo

What is Upzelo?

Upzelo works wonders for subscription businesses, helping them tackle churn, increase revenue, and delve into the reasons as to why customers leave. Effortlessly take automated actions to boost LTV, supercharge your revenue growth, and save valuable time along the way. Say goodbye to churn and hello to success with Upzelo!

How Upzelo works.

Explore the simple steps that your customers will go through when experiencing Upzelo.


Clicking cancel launches customers into your cancel flow powered by Upzelo.


Your customers enter their personalised cancel flow designed to win them back.


Offers, deflections and other actions are presented to targeted audiences.


Automated workflows make it easy to track activities within your QPilot account.


Simple dashboards that help you take action and retain more customers.

Renova Worldwide- Upzelo customer

“Upzelo allowed us to take our subscription retention to the next level. It is easy to use, easy to implement, and their team is awesome to work with! Upzelo is the must have add-on for your subscription service!”

James Andrus
President, Renova Worldwide

Connect your QPilot account with Upzelo

Analyse subscribe & save revenue

Check out your store's subscription product performance and obtain real-time Insights into why customers are cancelling, the revenue you're saving and the offers which are performing well and saving customers.

Take action against churn

Build beautiful customer flow experiences that reflect your brand's design, quality, messaging and offers. Then, target subscribers with personalised offers and content to persuade them to stay.

Plug and play setup

One click install from your QPilot account accelerates time-to-value by doing the heavy lifting for you. Integrate cancellation flow in your storefront with no code in minutes.

We 💕 numbers.

Our customers have seen an average 35% drop in customer churn, in just 4 weeks. Stop losing customers and start building relationships with Upzelo.

Numbers speak louder than words.

Acquiring new customers can cost x5 more than keeping an existing customer.


Return on investment in 4 weeks.


Average reduction in customer churn.


Average monthly revenue saved, on a $430 monthly account (USD).

Data points

  • MRR: Monthly recurring revenue

  • ARR: Annual run rate

  • ARPA: Avg. revenue per Account

  • NRR: % Net revenue retention

  • % MRR growth rate

  • ASP: Avg. selling price

  • LTV: Avg. lifetime value

  • Net MRR

  • New MRR

  • ARC: Avg. account revenue churn

  • Upgrades and expansion revenue

  • Downgrades, refunds and churn

  • MRR by products / plans

  • No. of active customers

  • % Customer churn rate

  • % Revenue churn rate

  • New and lost customers

  • MRR churn

  • Customers saved / cancelled

  • Customer abandoned flows

  • Revenue saved

  • Offers by revenue saved

  • % Save rate

  • Winning offers from split tests

  • Cancellation reasons

  • Customer survey responses

  • Customer value scores