Reduce churn now.
Build simple, yet powerful cancellation flows that retain customers, reduce churn by up to 40% and increase profitability.
The 🤩 factor.
Upzelo enables you to retain and save customers by delivering the best experience to the right audience. Cancellation flows are designed to focus on simplicity, ease of use and delight.
“Upzelo has been great in helping us get more insight into our customers and offering a tailored cancellation experience. I loved the support we got in setting everything up and had any questions answered very quickly.”
Top features
Top Cancellation flow features that help you deliver the best customer retention experiences.
Flow designs
Create new or select from previously created flows.
Audiences
Deliver the best flow to specific audience segments.
Multi-flows
Select from a range of different cancellation flow experiences.
Deflections
Navigate users away from cancellation flows, especially during cancellation.
Templates
A wide range of pre-created cancellation flows.
Surveys
Ask the right questions at the right time with custom surveys.
Offer types
Personalised offers that work for individual customers.
Split A/B test
Test and compare two offers to find out which one performs the best.
Extra protection
Your flows will conform with local consumer laws such as CARL (US), CCPA (CA), CRA (UK).
Explore Upzelo.
To learn more about other features Upzelo has to offer. Select a feature area below to explore the platform in more detail.
Actions.
Create the building blocks of your customer retention campaigns.
Customers.
Segment your customers into different audiences based on a whole range of criteria.
Cancellation flows.
Build simple, yet powerful cancellation flows that retain customers and reduce churn.
Designs.
Customise Upzelo to match your style guidelines.
