It's time to take Action.
Create the building blocks of your customer retention campaigns.
Ooo! Nice offer ✋
Actions are at the core of Upzelo. Enabling you to build and construct a wide range of outcomes that can be served dynamically to your customers during every cancellation flow, tailored to each customer's situation.
“We love how Upzelo, it's like magic! The platform enables us to deliver a personal experience to our customers during their cancellations. Audiences allow us to treat specific groups of customers in a specific way for maximum results.”
Top Action features
Top features that help you deliver the best customer retention experiences.
Surveys
Build surveys to understand why customers are looking to cancel.
Custom categories
Get a high-level overview as to why customers are cancelling.
Dynamic content
Personalised and easy-to-understand content that is relevant to your customer's needs.
Personalisation
Keep your subscribers engaged with dynamic content.
Discount offers
Create one-time, forever or repeating discounts.
Free period
Offer customers free access to your service.
Pausing
Instead of cancelling, customers can pause their subscriptions.
Switch plan
Customers can select and migrate to a more suitable plan.
Skipping
We make it easy to skip a billing period and return at any time.
Deflections
Divert customers with a loss aversion, testimonial or customer support block.
Support calls
Offer customer support calls to help with complex needs.
Live chat
Integrate your live chat to jump in and help save a customer in real time.
Explore Upzelo.
Customer retention is one of the most challenging yet essential aspects of running a successful business. With Upzelos' customer retention platform, you can start saving customers as soon as you activate your account.
Actions.
Create the building blocks of your customer retention campaigns.
Customers.
Segment your customers into different audiences based on a whole range of criteria.
Cancellation flows.
Build simple, yet powerful cancellation flows that retain customers and reduce churn.
Designs.
Customise Upzelo to match your style guidelines.
