Skip to main content

We help you to retain customers.

We know you've invested a lot in your subscribers, so let us help you keep them.

A cancellation offer Would you like to pause your subscription? overlaid on sample customer audience illustrations

Acquiring new customers can cost x5 more than keeping an existing customer

Discover how Upzelo can start saving more customers and increasing your revenue.

The best tools to drive loyalty, retention & lifetime value

The importance of customer retention is often overlooked by subscription companies. It's really hard to achieve meaningful growth if you don't retain your customers. Upzelo provides tools to help you build a better product, better marketing and retain more customers to ensure your business keeps growing.

Explore Upzelo
in action.

Three columns with a Cancellation flow including four steps next to a Retention offer 10% of your next bill from in a desktop browser next to the same offer in a mobile browser

We made it our mission to help you reduce cancellations

Cancellations are a huge headache for subscription businesses, and according to our data, customers who find it difficult to cancel rarely return to your brand.

We've created a solution that solves this problem by automating cancellation processing.

Requests list including four items with red, yellow and two green flags to indicate their processing status and an Online cancellations 75% KPI

Personalisation. You do it for marketing, why not for retention?

Building personalised retention experiences for customers, businesses can significantly increase the LTV of their customers while also growing their customer base. With our Audiences feature, you can tailor the right message to each individual customer. Segment your customers by plan type, subscription age, location and customer value score to name a few.

Performance overview including Cancellation reasons colourful donut chart, surrounded by two surveys, one red, one blue